Admin: Records and Photo ID Badges

Department: Emergency Services

Job Title: Disaster Services Human Resource (DSHR) Admin: Records and Photo ID Badges

Purpose: To assist the Emergency Services Department in maintaining all DSHR member files and to create mechanisms for communicating with DSHR members. Obtaining and creating Photo ID badges for new and/or current DSHR members.

Responsibilities:

• Assure that all DSHR members have current and complete files- both hard files and DSHR database files.
• Communicate with DSHR members regarding their records on a regular basis.
• Enter all DSHR member updates into the DSHR database, including evaluations, trainings, personnel information, etc.
• Assure all DSHR members complete the yearly information updates.
• Assist department staff with paperwork.
• Manage the process of obtaining photo ID badges.
• Other duties as assigned.

Qualifications:

• Interest in people and the ability to work well with volunteers and paid staff.
• Knowledge of the American Red Cross DSHR system. (provided in training)
• Strong communication and interpersonal skills.
• Strong attention to detail.
• Ability to provide quality customer service.
• Strong computer skills, including proficiency in Word and working with databases.
• Professional appearance and manner.
• Ability to use a digital camera and e-mail.
• Bi-lingual Spanish/English a plus.

Training:

• Orientation to the American Red Cross. (video or online modules)
• Introduction to Disaster Services (online)
• DSHR database training.
• On the job training as necessary.

Commitment:

• Flexible, but with the minimum of 1-2 hours per week and adjusted as needed as work is caught up.

Benefits:

• Opportunity to learn about office management.
• Opportunity to learn about disaster relief structures and procedures.