Disaster Services Human Resource (DSHR) Member

Department: Emergency Services

Purpose: To provide assistance to those affected by national disasters.

Responsibilities:

  • Respond to clients immediate, unmet, disaster caused needs.
  • Complete all necessary paperwork in a timely and accurate manner.
  • Comply with all American Red Cross Disaster Response policies and procedures.
  • Other duties as assigned.

Qualifications:

  • Interest in people and the ability to work well with volunteers and paid staff.
  • Knowledge of the Mission, Fundamental Principles, history and services of the American Red Cross.
  • Thorough knowledge of disaster safety, preparedness and response.
  • Strong communication and interpersonal skills.
  • Ability to provide quality customer service.
  • Must pass all health requirements.
  • Professional appearance and manner.
  • Bi-lingual Spanish/English a plus.

Training:

  • Orientation to the American Red Cross. (video or online modules)
  • Introduction to Disaster Services (online)
  • Mass Care, An Overview
  • Shelter Operations & Shelter Simulations
  • On the job training as necessary.
  • ***Other training available for specialty tracks.

Commitment:

  • Ability to serve minimum two-week disaster assignments in disaster affected regions.

Benefits:

  • Opportunity to learn about disaster relief structures and procedures.
  • Opportunity to interact with ARC volunteers throughout the United States.